Car sharing

1. Principle of the scheme

The CERN car-sharing scheme provides CERN vehicles on a self-service basis. A pool of 30 vehicles running on natural gas or petrol/diesel are available for pick up from 13 points around the Meyrin and Prévessin sites.

• List of pick-up points:

The vehicles are available to members of the CERN personnel and contractors' personnel, in the framework of their professional activities at CERN only:

• from 8.00 a.m. to 6.00 p.m. for a maximum continuous period of 4 hours
• from 6.00 p.m. to 8.00 a.m. for a maximum continuous period of 14 hours.

The use for personal purposes, such as travel between the place of residence and the work place, is strictly prohibited.
 

Information about this service are also available through the Service Portal: 

• Submit a general request
• Report an incident

2. Conditions of use

The car-sharing service is open to members of the CERN personnel and contractors' personnel under the conditions laid down below.

2.1 General conditions

Use of the CERN car-sharing service is subject to the following general conditions:

• Use of vehicles belonging to or rented by CERN is governed by Operational Circular No. 4 and by reference to document DSU-OF/DO/RH/6833;
• In all cases, use of the service requires authorisation by the Department head or team leader concerned ("permis V" – authorisation to drive a CERN vehicle – plus a mission order if the vehicle is to be driven outside the authorised perimeter).

 
As indicated in Operational Circular No. 4, anyone driving a CERN car outside the authorised perimeter must be in possession of a mission order (annual or occasional).

Anyone driving a CERN vehicle must be able to present the following documents at any time :

• his CERN card;
• his valid national driving licence;
• the vehicle documents (registration document, insurance “green card”, etc.);
• valid travel documents (national passport or other travel document recognized in Switzerland and France) with the necessary visas, where required;
• his legitimation documents issued by the Swiss Federal Department of Foreign Affairs and the French Ministry of Foreign Affairs, or his CERN Attestation issued by the Users' Office or the Human Resources Division.

In addition, the vehicle must carry a European Road Accident Report form.

2.2. Special conditions

To be able to use the service, members of the CERN personnel and contractors' personnel must also:

• be a member of the CERN personnel or a member of the personnel of a contractor authorised by CERN to use the Service ("contractors' personnel");
• possess an e-mail address registered in the CERN databases;
• possess an RFID access card, which can be obtained from the CERN Car Pool on presentation of a valid CERN access card. 

2.3 Obtaining and using an RFID card

An RFID access card can be obtained from the CERN Car Pool on presentation of a valid CERN access card.

A password and a user name will be sent to the member of personnel by e-mail.

RFID access cards and the associated codes are strictly personal and non-transferable. Cards may not be lent, rented or otherwise transferred to another person.

Members of personnel are given a copy of the conditions of use when they collect their card from the Car Pool, and a user guide will be included in the e-mail they will receive to confirm their registration.

 
2.4 Reservation

Once the member of personnel has been issued with an RFID card, he will receive a temporary password allowing them to access the on-line car reservation website: https://cern.eileo.org/

The member of personnel may modify or cancel any reservation before the planned starting time.

2.4.1 Reserving a vehicle

• Log  into the on-line reservation site: https://cern.eileo.org/
• Click on "Reservations",
• Select the date, time and desired pick-up point,
• Click on "Availability" or "Choose for me",
• Select available car,
• Check the details of your reservation,
• Click on "confirm".

 
A confirmation message will be sent by e-mail to the member of personnel or by SMS (CERN mobiles only).
 

2.4.2 Modifying a reservation

Go to "My reservations" and click on "Modify".

Reservations cannot be modified after the planned starting time.
 

2.4.3 Cancelling a reservation

Go to "My reservations" and click on "Cancel".

Reservations cannot be cancelled after the planned starting time. After this point the member of personnel must contact the Service Desk to cancel a reservation.

2.5 Use

• The members of personnel will receive an e-mail or SMS confirming his reservation and indicating the registration number of the car and where it is parked.
• To open the car the member of personnel will need to swipe their RFID card in front of the card reader positioned behind the windscreen.
• To close it, swipe their card in front of the reader again.

 
If the member of personnel need to fill up with fuel, use the CERN fuel card attached to the car key in one of the CERN Petrol stations:

If the key is not placed in the ignition for more than 2 minutes, the immobiliser will prevent the car from starting. Simply swipe your RFID card in front of the card reader behind the windscreen again.

It is possible to extend the reservation using the help screen.
 

2.6 Returning the vehicle

Vehicles must be returned to the initial pick-up point.

2.7 Assistance

For any assistance:

• During the working hours:

  • service-desk@cern.ch
  • Phone: +41 22 767 7777
  • Bldg: 55-2-
  • Opening hours: from 7.30 a.m. to 6.30 p.m. (Monday to Friday).

• Outside the working hours:

  • CERN.hostel@cern.ch
  • Phone: +41 22 767 4481
  • Bldg: 39-R-
  • Opening hours: from 6.30 pm to 1.00 am (Monday to Friday) and from 9.00 am to 1.00 am (Saturday to Sunday).